We want to ensure you have a seamless experience with your purchase. Please review our guidelines for returns, exchanges, and warranty claims below.

SECTION 1: ELIGIBILITY AND TIMELINE

1. 7-Day Window: Requests for returns or exchanges must be made within 7 days from the date of purchase.
2. Qualified Defects: Claims are valid only for manufacturing defects related to design, workmanship, or materials.
3. Condition: Items must be in their original delivery condition. This includes all original packaging (boxes, plastics, manuals) and all inclusions such as accessories, freebies, or bundled products.

SECTION 2: HOW TO START A CLAIM

1. To begin the process, please email us at support@jgactechnologies.com with the standard format*.
2. Required Document: You must present the Original Sales Invoice to process any refund or exchange.

*Subject Line: Warranty: [Sales Invoice #] + [Item Name]

SECTION 3: EVALUATION AND REPLACEMENT PROCESS

1. Manufacturer Approval: Decisions regarding replacements or refunds are subject to the final discretion of the Manufacturer, Distributor, or their Authorized Service Centers.
2. Logistics & Handling: While JGAC Technologies Co. facilitates the replacement process, all shipping, handling, and transportation costs for the return and delivery of units shall be the responsibility of the Client.

SECTION 4: AVAILABILITY AND PRICE ADJUSTMENTS

If the exact model is no longer available, we will offer a brand-new unit with equivalent specifications. The following price rules apply:

• Higher Price: The Client pays the difference in cost.
• Lower Price: JGAC Technologies Co. will refund the difference. We cover all processing fees.

Note: JGAC Technologies Co. reserves the right to modify these policies at any time without prior notice.